DoubleCare Extended Warranty for the Double robot - 2 Additional Years
DoubleCare Extended Warranty – 2 additional years:
The DoubleCare Extended Warranty provides the same great service as the Standard Warranty, but instead of one year, you get a total of three years of warranty service.
DoubleCare Extended Warranty must be purchased before your Standard Warranty expires (within 1 year of the original purchase).
More info about the warranty :
The product is covered by a limited warranty from Double Robotics Inc. for the original purchaser that covers the product from defects in workmanship and materials for ONE YEAR (or THREE YEARS with the Extended Warranty) from the date of receipt. Damages through normal wear and tear, alteration, misuse, neglect, accident, service by anyone other than the authorized center, or act of God are not included. Please note that Double is not intended for outdoor and/or all weather use. Any such use will void the warranty. Warranty coverage extends to the official accessories that are used with each Double.
For the Generation Robots clients, the robot (and its accessories) can be repaired in our premises in Bordeaux (France) but this must be coordinated with Double's central support team. Please note that you are responsible for all shipping costs to our premises. The cost of the return shipping is assumed by Generation Robots.
Who to contact in case of problems ?
If you have any problem with your Double robot, please contact Double Support by email at email@example.com and copy to firstname.lastname@example.org.