Support & after-sales service
We select and distribute high-quality products from trusted brands — designed to last. But if you ever encounter an issue, we're here to support you quickly and easily.
How to Contact Us
👉 Please use our main contact form:
Our commitment
- Initial response within 24 business hours to acknowledge we've received your request.
- Even if it takes longer to resolve, you'll always receive a prompt update and continued follow-up.
- Technical support provided by robotics and integration engineers.
Transparent & straightforward process
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Your request: submit via the contact form.
Quick acknowledgment: we confirm receipt in under one business day.
Diagnosis: we assess the issue and liaise with the manufacturer if needed.
Solution: we support you remotely — or arrange for repair or replacement when necessary.
What’s in it for you?
A single point of contact who’s easy to reach.
Proactive follow-up — no endless waiting.
Peace of mind, knowing your projects will keep moving forward smoothly.
A team by your side
We work with researchers, engineers, teachers, and project managers for whom their robots and components are key to their projects success.
👉 We’re here to make sure you can rely on your robotic platforms, every day.
Something you’d like our help with?
Simply fill out our contact form — we’ll get back to you within 24 business hours. 👇