How can I withdraw from the purchase?


The customer has 14 days (from the date of receipt of the product(s)) to make up his mind. In case of exchange or refund, the customer must return the new product(s) undamaged in the original packaging along with any accessories, instructions and documentation to the following address:

Génération Robots - 10-12 Rue Joule - 33700 Mérignac - FRANCE

If the customer chooses to exercise his right of retraction, Génération Robots will refund all sums paid by the customer at no charge, except the cost of return postage. The refund will be issued within 14 days. If the initial delivery has been made using the express mode, the refund will only be at the economy cost by Generation Robots.